Telehealth osteopathy windsor

Book your next osteopathic appointment using our telehealth or virtual care service. 

Consult with manual osteopath, Spencer Jean, DO, DO(MP), MBA from the comfort of your own home using our telehealth or virtual care services. Utilizing a secure HIPAA compliance platform our patient’s can consult remotely. It’s easy to use and no software installation is required.


Access to healthcare services can my all the difference in the world – especially during these unprecedented times. The way of the world has changed, and we must adapt with it. With in-person services not currently available, we are still able to provide the highest quality of care through our telehealth or virtual care services at a distance.

Our telehealth services are easy to use, secure, safe and convenient.


Prior to your appointment, you will receive an email or text link to your appointment session. This will enable both audio and video connection between you and the clinician. Any documentation that you need to review and complete prior to your appointment will be sent to you ahead of time.

If at any time during the session, we believe that an in-person appointment is urgent, we will provide appropriate guidance and referrals.


  1. At the beginning of your telehealth consultation, the clinician will review your case, obtain consent to participate in the session via the secure platform.
  2. Just like an in-person consultation, the clinician will listen to the patient’s chief complaint, concerns and current status.
  3. The clinician will then perform an assessment. The patient may be asked to perform specific movements or orthopedic tests to help determine the osteopathic diagnosis.
  4. Once the clinician is confident in the proper diagnosis, a treatment plan will be recommended. The treatment plan can include but is not limited to the following:
    1. A thorough explanation of the condition/ injury.
    2. What to expect and the prognosis.
    3. A treatment plan which you can provide in the comfort of your home using the tools the patient has available such as electrotherapy, rest/activity, ice/heat, self therapy mobilizations, and therapeutic exercises.
  5. Any questions the patient may have will be answered to the best of our ability.
  6. Once the patient and the clinician have agreed upon the provided treatment plan, the clinician will recommend any necessary follow up appointments which will be scheduled accordingly.
  7. After the consultation has completed, the clinician will email the documented treatment plan to the patient which will entail a full description of the condition being treated, the detailed treatment plan provided, a pdf download of the therapeutic exercises prescribed as well as a direct link to review the video of the therapeutic exercises prescribed.


Telehealth Consultation: $50.00 Including HST.

  1. Will my Extended Health Insurance Plan pay for telehealth visits?
    1. At the time, the following insurance companies have published that they will reimburse telehealth/ virtual osteopathic care: Manulife, Sunlife.
    2. If your insurance company has not published this coverage information, it is the patient’s responsibility to contact their insurance provider to inquire about their coverage and policy.
    3. Currently, no direct billing is available.
    4. You must reside in Ontario to be reimbursed by your insurance company.
  2. How is payment processed?
    1. Payment will be provided prior to the consultation via PayPal. A direct link to process payment will be emailed to you at the time of appointment confirmation.
    2. Once processed, a receipt will be emailed to the patient which can be used to submit to your insurance company for reimbursement AFTER your appointment.

We encourage patients to use a desktop computer or laptop with a web camera if possible; however, it is possible to use a mobile device. No software downloads are needed.

Patients which are already under the direct care of our clinic are the best candidates for telehealth services; however, we are accepting new patient consultations. If we deem that your condition is too complex or require additional diagnostics, we will refer you to the appropriate professional.

If we deem that you require a specific medical device or orthopedic support product such as an orthopedic brace or TENs machine, depending on the location of the patient we will either personally and safely deliver the product once payment is accepted or will mail the product to your residence. To get reimbursed for the product through your insurance a medical prescription from a medical doctor will still be required which can be safely obtained through several government provided telehealth services which is covered under OHIP.

To schedule your Telehealth or Virtual Consultation, please follow the link below to schedule an appointment through Facebook Bookings.  If you do not have a Facebook account, please email us at info@cccosteopathy.com and include your name, phone number, email, and we will contact you with availability to schedule your appointment.

13:48 28 Feb 22
The guy is a wizard. I’ve been looking for a long time for someone that knows what they’re doing when it comes to backs. I will only see Spencer now going forward. If you decide to see someone else for back pain I’m not sure if you really want to get better. Whole clinic is great.
Mallika SomayajuluMallika Somayajulu
16:26 22 Feb 22
Dr. Spencer is awesome. Because of him, My back pain is gone and I can do the things I like again. His staff are very professional and polite.
mariette renaudmariette renaud
19:56 11 Feb 22
After many years of cervical spine discomfort and osteoarthritis most likely as a result of sitting at a desk for a good number of years, I found myself wanting to find an alternative means towards improving my spine health!My Naturopath Doctor recommended I see an Oesteopath namely Spencer Jean who came highly recommended.Spencer welcomed me into his office and the conversation began as to how to go about the process of correcting my posture! A plan of attack was formulated as to how to begin the process which was amazingly positive based on his confidence in doing so along with my part in wanting to do so!Today my posture has improved tremendously and I cannot thank Spencer enough for getting me to this point! The exercises are not difficult and As I see the progress, I am so much more encouraged in doing so! Thank you so much Spencer and the wonderful welcoming staff at Community Chiropractic Centre! I am truly blessed!
Spencer has been a great benefit to me, as he listens to what is wrong and works to help with that problem; so that I get some relief & can do more of my ADL. Before meeting Spencer & being under his care; I had very limited relief of discomfort. I would recommend anyone with chronic pain & skeletal ailments to give Spencer a try. He maybe just what you need in your life.
Tea MalbasicTea Malbasic
13:23 13 Jul 21
Spencer is great! Very professional and caring. After years of chronic back pain, I can honestly say I feel better after every visit. The office staff is friendly and very easy to deal with!
Nik DobrichNik Dobrich
03:18 17 Jul 20
Dr. Jean has helped me tremendously. Appointments are always on time and very professional. Would highly recommend !
Olivia RivardOlivia Rivard
16:43 21 Oct 19
Spencer is an amazing osteopath. I brought my 3 week old to see him for colic and he has helped her immensely! She is now 3 months and doing so well. Spencer is fantastic with babies. He is so caring and my little just adores him! Highly recommend his service.
Steven GombaiSteven Gombai
18:10 06 Aug 19
I actually love going to see Spencer. He addresses my problems and I'm not sitting around for hours past my appointment time waiting to see him. In and out within 30 minutes. He takes care of my kids as well. I would recommend him to anyone without hesitation.Thanks for keeping us all in one piece and keeping us at our 100% for our tournaments.

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